Peace of Mind for Scared Customers

Recently, we let you know about a new account win for The Cyphers Agency: Severn Savings Bank.

In order to meet 2010 benchmarks, Severn Savings Bank is looking to increase their loan portfolio and number of deposits over the next 9 months. After listening to their needs, accompanied by in depth market and local research, The Cyphers Agency will conduct 2 separate advertising campaigns. Each will attract different consumer bases: individuals 45-60 and individuals 25-44.

Severn Savings Bank - Ad 1

Overall, we look to position Severn Savings Bank as a local financial institution that offers peace of mind for those looking for a smarter banking relationships. Through a complete brand development campaign, the tag line,”It’s Safe Here” helps address consumer fears about making poor banking choices, while the tag line “Toobigaphobia: Fear of Big Banks” with accompanying imagery speaks directly to that fear.

Severn Savings Bank - Ad 2 Severn Savings Bank - Ad 3

To break it down further, we will approach our audiences with two different ad messages. Our first audience, which is comprised of individuals 45-60, need a local bank that they can trust: personal attention and a true relationship with their relationship manager. “Think of it as a Financial Kinship,” if you will.

The second audience, individuals 25-44 are looking for something a little different. They require a local bank with real people, but they need more than that. Since this audience is always “on-the-go” and quite tech savvy, they search for accessibility and online convenience in a financial relationship. They need “Online Banking with a Pulse.

9 responses to “Peace of Mind for Scared Customers”

  1. Christina says:

    These campaigns really bring the strengths that Severn Savings Bank has to offer to the forefront.

  2. Joe says:

    My big bank blows. They wouldn't even give me a home loan after banking with them for 15 years. Went to the community bank and… DONE.